FAQ

What does lead Time indicate?
A: Lead Time indicates the total business days it typically takes for you to receive your product. Lead Time begins once we have received your order. Lead Time is a total estimate of production time and delivery time. If you would like your package expedited, please contact us.

How long does shipping take?
A: Depending on your needs, we can ship your order to you in a variety of ways. Standard shipping typically takes 5-7 business day, but we have expedited shipping options and can also rush your order through production. Ask your customer service representative for the best approach to get your order to you on
or before your deadline.

How do I know if Original Badge Company received my order?
A: After placing an order, you will receive a confirmation email from us which will include all the order information. Please retain this confirmation email for yourrecords.

What is your Exchange Policy?
A: If you receive a defective product, please return it to us with a description of the issue. We will exchange it or repair it at no charge to you.